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Frequent dropouts

Improper network cable connection

Make sure that the network cable is properly connected and is not close to the power cord of high power equipment, and the length of the network cable is less than or equal to 50 m.

The network setting is incorrect.

Check whether an IP address conflict exists in the network. If yes, reset the network.

The patient monitor is connected to a network but cannot view other patients in the Viewbed window

The network cable is not connected properly.

Make sure that the network cable is properly connected and is not close to the power cord of high power equipment, and the length of the network cable is less than or equal to 50 m.

There are too many monitors to be viewed.

Confirm the maximum number of simultaneously connected monitors according to the Operator's Manual.

The network setting is incorrect.

Check whether an IP address conflict exists in the network. If yes, reset the network.

Failure to connect to a wireless network

The network setting is incorrect.

Verify the wireless network settings are correct.

Antenna not installed properly

Verify the antenna for the wireless network card is connected to the wireless module reliably.

Wireless module damaged

Replace the wireless module.

The main board is faulty.

Replace the main control board.

Source: 5.5.9 Page 5-10 Mindray ePM Service Manual