How can we help?

The program cannot be upgraded.

The connection is faulty.

• Check if the network cable is connected to the monitor's network interface instead of iView's network interface

• Ensure the normal operation of the network hub or

  switch, and verify the hub cable is properly connected.

Incorrect upgrade

package

Please select the corresponding correct upgrade package.

Incorrect IP address configuration for the PC

Configure a fixed IP address from range 77.77.1.2 to 77.77.1.253 as specified for the monitor. You are not advised to upgrade when the monitor is connected to a network with multiple PCs.

Source: Figure 5.5.10 Page 5-11 Mindray ePM Service Manual